Terms & Conditions
Last Updated: 14 June 2026
Welcome to Aboulaban Sweets. These Terms & Conditions outline the rules and regulations for the use of our website (https://aboulaban.com.au) and the purchase of our products and catering services.
By accessing this website and/or placing an order, you accept these terms and conditions in full. Do not continue to use Aboulaban Sweets if you do not agree to all the terms stated on this page.
1. General Information This website is operated by Aboulaban Sweets, located at 38 Edwardes St, Reservoir, VIC Australia 3073. Throughout the site, the terms “we”, “us” and “our” refer to Aboulaban Sweets.
2. Pricing & Payments
All prices are listed in Australian Dollars (AUD) and are inclusive of GST where applicable.
We reserve the right to change prices at any time without prior notice. The price charged will be the price at the time you place your order.
Full payment is required at the time of checkout for standard online orders. We accept major credit cards and other payment methods as displayed at checkout.
3. Orders & Availability
All orders are subject to product availability. If an item becomes unavailable after you place an order, we will contact you to offer a substitute or a full refund for that item.
We reserve the right to refuse or cancel any order for any reason, including suspected fraud or errors in product pricing or descriptions.
4. Shipping & Delivery
We deliver to the locations specified during the checkout process.
Delivery times are estimates only. We are not liable for delays caused by third-party couriers or events outside our reasonable control.
Risk of loss or damage to the goods passes to you upon delivery to your specified address.
5. Catering & Large Orders
Large orders or catering services may require a deposit of [Insert %]% to secure your booking.
Cancellations for catering orders must be made at least [Insert Number] hours/days in advance. Cancellations made after this timeframe may result in the forfeit of your deposit to cover preparation costs.
6. Returns & Refunds (Perishable Goods)
Our goods come with guarantees that cannot be excluded under the Australian Consumer Law (ACL).
Because our products are perishable food items, we do not accept returns or offer refunds for “change of mind.”
If your product arrives damaged, spoiled, or is significantly not as described, please contact us within [Insert Number] hours of receiving your order at Hello@aboulaban.com.au with photographic evidence. We will arrange a replacement or refund in accordance with your rights under the ACL.
7. Allergens & Dietary Requirements
While we take care to prevent cross-contamination, our kitchen handles ingredients such as nuts, dairy, wheat, and gluten. We cannot guarantee that our products are 100% free from trace allergens. It is the customer’s responsibility to check ingredients and inform us of any severe allergies prior to ordering.
8. Intellectual Property
All content on this website, including text, graphics, logos, and images, is the property of Aboulaban Sweets and is protected by Australian and international copyright laws. You may not reproduce or use any of our content without express written permission.
9. Limitation of Liability To the maximum extent permitted by law, Aboulaban Sweets shall not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products. Our liability for any breach of a statutory guarantee is limited to the replacement of the goods or the refund of the purchase price.
10. Governing Law These Terms and Conditions are governed by and construed in accordance with the laws of Victoria, Australia. Any disputes arising out of these terms will be subject to the exclusive jurisdiction of the courts of Victoria.
11. Contact Us If you have any questions about these Terms & Conditions, please contact us at:
Email: Hello@aboulaban.com.au
Phone: (03) 9939 7011
Address: 38 Edwardes St, Reservoir, VIC Australia 3073